Terms & Conditions

Effective Date: January 1, 2026

Welcome to DIHAI CNC. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website, you agree to comply with the terms outlined below. If you do not agree with these terms, please discontinue using our website.

1. Acceptance of Terms

By visiting or using this website, you confirm that you have read, understood, and accepted these Terms & Conditions. These terms apply to all visitors, customers, distributors, and business partners who access our website or communicate with DIHAI CNC.

2. Website Use

You agree to use this website responsibly and only for lawful purposes. You may not use the website in any way that could damage its functionality, interfere with other users, or violate any applicable laws or regulations.

You agree not to:

Copy or reproduce website content without permission.
Attempt unauthorized access to our servers or systems.
Upload malicious software or harmful code.
Misrepresent your identity or company information.
Use the website for illegal or fraudulent activities.

3. Product Information

DIHAI CNC makes every effort to ensure that product descriptions, specifications, images, and technical information are accurate and up to date. However, product designs, configurations, specifications, pricing, and availability may change without prior notice as part of our continuous product improvement process.

Product images shown on this website are for reference only and may include optional accessories or customized configurations.

4. Pricing & Quotations

Prices displayed on the website are provided for reference purposes only unless otherwise specified.

Final pricing depends on factors including machine configuration, laser power, optional equipment, shipping destination, taxes, and project requirements. Official quotations issued by DIHAI CNC shall always take precedence.

5. Orders & Payments

Submitting an inquiry through this website does not constitute a confirmed order.

A purchase agreement becomes effective only after both parties have confirmed the technical specifications, commercial terms, payment arrangements, and official order acceptance.

6. Intellectual Property

All website content, including text, images, graphics, videos, logos, product information, catalogs, downloads, and website design, is the intellectual property of DIHAI CNC unless otherwise stated.

No part of this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

7. User Submissions

Any drawings, technical documents, inquiries, or other information submitted through our website remain the responsibility of the sender.

By submitting information, you confirm that:

The information is accurate.
You have the legal right to share the materials.
The content does not infringe upon any third-party rights.

8. Third-Party Websites

Our website may contain links to third-party websites for additional information or convenience.

DIHAI CNC is not responsible for the content, security, privacy practices, or availability of external websites. Users access third-party websites at their own discretion.

9. Limitation of Liability

To the fullest extent permitted by law, DIHAI CNC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

Website interruptions
Technical errors
Delayed deliveries
Incorrect use of products
Data loss
Third-party services
Force majeure events

10. Warranty

Warranty coverage varies according to the purchased machine model and contractual agreement.

Detailed warranty information will be provided in the official quotation, sales contract, or warranty documentation supplied with the equipment.

11. Shipping & Delivery

Estimated delivery dates are provided for planning purposes only and may vary due to manufacturing schedules, logistics, customs clearance, or circumstances beyond our reasonable control.

DIHAI CNC will make every reasonable effort to complete delivery within the agreed timeframe.

12. Privacy

Personal information collected through this website is handled responsibly and used only for responding to inquiries, providing quotations, improving customer service, and supporting business communications.

Please refer to our Privacy Policy for more detailed information regarding data collection and processing.

13. Changes to These Terms

DIHAI CNC reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any updates become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which DIHAI CNC operates, unless otherwise agreed in writing between both parties.

15. Contact Information

If you have any questions regarding these Terms & Conditions or require additional information, please contact our team.

Company: DIHAI CNC

Website: www.dihaimachinery.com

Phone: +86 156 6833 6365

Email: sales@dihaimachinery.com

Terms & Conditions